Account Representative Customer Service Specialist (Finance) - (Odessa) in Odessa, Texas For Sale

Account Specialist- Customer Service (Finance) Are you looking for a stable company that shares your vision for upward mobility and will allow you to utilize your distinct talents in pursuit of your career goals? Western Shamrock Corporation may be just the perfect fit for you! We are the corporate successor to a single, small-loan office founded in xxxx in Lubbock, TX. Since then, weve grown to over 300 offices in 10 states.Our services include providing consumer installment loans, financing of consumer merchandise and tax preparation to customers and potential customers who have the need for credit products and services to meet their everyday needs. Our smiling Account Specialists are welcoming confident and great at customer service. In this role, you will have to process new loan applications, maintain payment information, account follow up and demonstrate merchandise. If this sounds like the job opportunity youve been waiting for and if you meet our qualifications, well be excited to hear from you. Contact us today! Account Specialist- Customer Service (Finance) Job Responsibilities As an Account Specialist, it will be up to you to create and maintain a friendly and inviting experience for all customers and coworkers, as you provide exceptional customer service. In addition, you will need to maintain a sufficient work volume to ensure that you meet all loan and collection goals. Additional responsibilities for this Customer Service Specialist position include: Making loans/sales with assistance from Manager and completing loan/sales applications accurately Contacting all customers who have become past due, following company instructions and policies, and complying with state/federal laws governing this activity Making payment arrangements with customers that satisfy company policies and standards Performing outside contact work (OCW) as instructed and making verbal and in-person contact for collections as directed by WSC Account Specialist- Customer Service (Finance)
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